Terms of service of the online shop

General provisions

The motor-x.pl shop is operated by the firm:

E-Kreator Dadu, Pogoda Sp.j

ul. Składowa 23

41-500 Chorzów

NIP [Tax Identification Number]: 627-273-83-03

hereinafter referred to as motor-x.pl

Terms and Conditions for Making Purchases

Motor-x.pl sells products through an online shop available at the address http://motor-x.pl

Offer and Execution of a Purchase Order

Each parcel with an order shall contain a document confirming the purchase (a receipt or an invoice at the Customer’s request).

The basic precondition for the execution of your purchase order shall be placing a correct order on the shop website as well as selecting a form of payment and a method of sending the selected product or products.

All prices quoted at the motor-x.pl shop are prices expressed in Polish zlotys (PLN) and they include VAT.

Complaints and Warranties

The Orderer shall be entitled to demand that the complained product(s) be brought to the condition compliant with the contract through a free repair or replacement. If motor-x.pl is unable to meet the specified requests, the Customer shall have the right to demand a relevant price reduction or may withdraw from the contract.


The Orderer may withdraw from the contract without giving a reason by submitting a relevant statement in writing within 14 days from the date of handover of the goods. To keep that deadline, it shall be enough to send the statement before the expiry of the deadline.

The goods being returned shall be accompanied by proof of purchase.

Customers may contact the shop in matters concerning complaints, warranties and returns via email at the email address: bok@motor-x.pl or through the contact form on the website.

Personal Data

Motor-x.pl undertakes to protect personal data in accordance with the Act of 29 August 1997 on Protection of Personal Data.

Filling in the form with the Orderer’s data shall be tantamount to consenting to storing and processing the provided personal data for the purpose of execution and settlement of the transaction.

The Orderer’s personal data shall be processed solely for the purpose of execution of the placed order, including to issue an invoice or a receipt and to keep financial reporting. These data shall be confidential and shall not be disclosed to any third parties.

The Customer shall have the right to inspect their personal data and correct the same as well as to remove them from the database. To this end, a message with a specific instruction shall be sent at the email address: bok@motor-x.pl.

Details of the payment card number and the bank account shall remain unknown to motor-x.pl. Electronic forms of payment shall be authorized on websites of relevant banks or the PayU S.A. company.

Final Provisions

To matters not governed by these Terms of Service, the provisions of the Polish Civil Code shall apply.

Monday-friday : 8:00-17:00
+48 517 039 709